ROLE DESCRIPTION:
Are you a highly motivated individual with a passion for building strong relationships and achieving outstanding results? If you have a natural flair for communication and service, a team-oriented mindset, and an unwavering belief in the power of optimism, we have an exciting opportunity for you to join the Edie Williams Insurance Agency.

As a Customer Service Associate, you will play a vital role in our mission to protect and support our valued clients. Your self-motivated and driven nature will be your key to success, allowing you to build and nurture lasting connections within our community. Collaborating with our team of experienced professionals, you will have the opportunity to make a significant impact on our clients' lives and their insurance coverage decisions.

We believe in the value of each team member's contributions, and working with us is an honor we take seriously.

We take immense pride in creating a work environment that fosters growth, camaraderie, and the opportunity to make a real impact in our clients' lives. If you are excited about the prospect of working in a prestigious agency, delivering top-notch service, and immersing yourself in the vibrant Ponte Vedra, Nocatee and Beaches community.

RESPONSIBILITIES:
Establish customer relationships and follow up as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:
Dedicated to customer service
Able to obtain a Personal Lines License
Excellent communication skills, written, verbal and listening
Interested in marketing products and services based on customer needs

BENEFITS:

Paid time off (holidays and personal/sick days)
Salary plus individual and team bonuses
Health benefits
Growth potential/opportunities for advancement within the agency
401K plus match
Paid training and continued education
Agency sponsored activities and outgoings
Excellent team culture
Monday-Friday schedule, no nights or weekends
Join Our Family: At Edie Williams Insurance Agency, we create a work environment that fosters growth, camaraderie, and the opportunity to make a real impact in our clients' lives. We take immense pride in consistently ranking among the top tier of State Farm agents in the country. If you are excited about the prospect of working in a prestigious agency, delivering top-notch service, and immersing yourself in the vibrant Ponte Vedra and Beaches community, we invite you to apply for our receptionist position.